The second-hand marketplace Users Share Frustration Over Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all users about the change.

Digital Channels Reaction

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.

Vinted explained the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.

Size Classification Modifications

Previously, the measurements included one number and one letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.

Shopper Accounts

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.

Aaron Davis
Aaron Davis

Aria Sterling is a lifestyle curator and travel enthusiast with a passion for uncovering hidden gems and sharing refined experiences.